Refund & Cancellation Policy

Refund & Cancellation Policy

At Design Me Now, we are committed to providing honest, transparent, and customer-focused printer support services. Our refund and cancellation policy is designed to ensure clarity, fairness, and peace of mind for every customer.

15-Day Refund Policy

We offer a no-questions-asked 15-day refund policy, provided that assisted support has not yet begun.

In summary:

  • Cancel within 15 days before assisted support starts → 100% refund
  • If no support session has started → no charge will be applie

Assisted Support & Service Delivery

Even after an assisted support session has started or services have been delivered, a refund may be provided if you are not satisfied with the service received.

Customer satisfaction is important to us.If you are not satisfied with our service, you can contact our support team, and after a fair review, a full payment refund will be processed.

No Hidden Charges

There are no hidden fees, contracts, or recurring charges. All pricing, service details, and refund terms are clearly disclosed before payment.